ODM Business Overview

(1) Product development, Mass production procedure

The cost for the product development requested by customers will be decided by the agreement with customers. HW, SW development such as OS porting, test application will be duly supported and the continuous technical support will be duly carried out after product launch.

• Development request RFQ by customers

  Email/Fax

• Meeting & Conference call with customers

  Spec/Pricing/Schedule

• RFP Submission to customers

  Email/Fax

• Contract progresswith customers

  On-site meeting

• Development start

  Docu. Spec finalization

• HW development
  [1st stage]

• HW
  debugging

  OS porting,
  test
  application

• HW development
  [2nd stage, final test]

• Customer application
  Technical support
• Product manufacturing
  schedule & test
  procedure review
• Trouble shooting document
  release for end-users

• Manufacturing and
  Quality control/Shipment

(2) Working Sample stage

After product development, the initial product samples will be prepared for internal test and customer’s review purpose. The working samples will be redefined after the function & reliability test results for the improvement to the next stage. The standard of specs and design for working samples shall be previously discussed with customers based on the initial requirement, and afterward, the improved samples will be duly prepared based On the root cause of defect from the initial test results with the corrective actions.

H/W development, OS Porting & Test Application development

H/W development, OS porting and test application will be duly developed, and test application is the source code that customer requires to develop the actual application as per H/W design.

OS Porting & test application development

The simple version of test code will be duly provided to customers in case that customers require using GUI, but it is also required for customers supply the related H/W for test code programming.

(3) Development. Product Quality Management Procedure

(4) Customer Service Management

We, Hybus manage the customer service after provide our product and required development deliverables with customers based on our own customer claim management process. The technical support will be duly carried out even after launch of our product and the hand-over of development deliverables, but if any type of major change on H/W or SW is requested after launch, there will be the discussion procedure on the development cost with customers.

- Customer Claim Management Process(CS)